Privacy Policy

We collect information you provide directly to us and information generated through your use of our services.

• Personal identification: name, email address, phone number, company name
• Communication data: messages, inquiries, and project details submitted via our contact form
• Technical data: IP address, browser type, device information, and usage logs
• WhatsApp Business data: message logs and interaction data processed on behalf of our clients
• Payment information: billing details processed securely through third-party payment providers

We use the information we collect for the following purposes:

• To provide, operate, and maintain our services
• To respond to your inquiries and deliver customer support
• To process transactions and send related information
• To send service updates, technical notices, and promotional communications (with your consent)
• To improve our website, products, and services through analytics
• To comply with legal obligations and enforce our agreements
• To detect, prevent, and address fraud or security issues

As an official WhatsApp Business API provider, we process messaging data on behalf of our clients. This includes:

• Message content transmitted through the WhatsApp Business API
• Customer contact numbers and interaction history
• Automated message templates and chatbot conversation logs

All WhatsApp data is handled in strict compliance with Meta's (WhatsApp's) Business and Commerce Policies. We do not use client messaging data for our own marketing purposes.

We do not sell, trade, or rent your personal information to third parties. We may share your data only in the following circumstances:

• With trusted service providers who assist in operating our website and services (under strict confidentiality agreements)
• With Meta/WhatsApp as required for API service delivery
• When required by law, court order, or governmental authority
• To protect the rights, property, or safety of MiniBee, our clients, or others
• In connection with a business merger, acquisition, or sale of assets (with prior notice)

Our website uses cookies and similar tracking technologies to enhance your browsing experience. These include:

• Essential cookies: required for the website to function properly
• Analytics cookies: help us understand how visitors interact with our site (e.g., Google Analytics)
• Preference cookies: remember your settings and preferences

You can control cookie settings through your browser. Disabling certain cookies may affect website functionality.

We implement industry-standard security measures to protect your personal information, including:

• SSL/TLS encryption for all data transmitted to and from our website
• Secure server infrastructure with restricted access controls
• Regular security audits and vulnerability assessments
• Employee training on data privacy and security best practices

While we strive to protect your data, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but commit to promptly notifying you of any breach that affects your data.

You have the following rights regarding your personal data:

• Access: request a copy of the personal data we hold about you
• Correction: request correction of inaccurate or incomplete data
• Deletion: request deletion of your personal data (subject to legal obligations)
• Opt-out: unsubscribe from marketing communications at any time
• Portability: request your data in a structured, machine-readable format
• Objection: object to processing of your data for certain purposes

To exercise any of these rights, please contact us at the details below.

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected data from a minor, please contact us immediately and we will take steps to delete such information.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the new policy on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out to us: